Shipping policy

RCH Global Enterprises is committed to delivering your fitness gear and skincare tools quickly and safely. Please review our shipping policy below.

Shipping Locations

We currently ship to addresses within [specify countries/regions, e.g., "the United States, Canada, and the United Kingdom"]. We do not ship to P.O. boxes or APO/FPO addresses at this time.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Please note: Processing times may be extended during peak seasons, holidays, or promotional events.

Shipping Methods & Rates

We offer the following shipping options:

Standard Shipping

• Delivery: 5-7 business days
• Cost: $5.99 (FREE on orders over $50)

Expedited Shipping

• Delivery: 2-3 business days
• Cost: $12.99

Express Shipping

• Delivery: 1-2 business days
• Cost: $24.99

Shipping rates are calculated at checkout based on your location and the weight of your items.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package using this number on our website or the carrier's tracking portal.

International Shipping

For international orders, please note:

• Delivery times vary by destination (typically 10-21 business days)
• Customs fees, import duties, and taxes are the responsibility of the customer
• International orders may require additional processing time

Shipping Issues

Lost or Stolen Packages: We are not responsible for packages that are marked as delivered by the carrier but reported as missing. We recommend shipping to a secure location or requiring a signature upon delivery.

Incorrect Address: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delayed Shipments: While we strive for timely delivery, we are not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.

Contact Us

For questions about shipping, please contact us at info@rchglobal.com